Privacy Policy
Moving Milestones Physiotherapy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us online.
1. Information We Collect
We may collect the following types of personal information when you visit our website or use our services:
Personal Identification Information: Name, email address, phone number, address, and other details you provide when making inquiries, booking appointments, or subscribing to our services.
Health Information: When necessary for providing physiotherapy services, we may collect sensitive health information, such as medical history, treatment plans, and progress updates.
Usage Information: We may collect data on how you use our website, such as IP addresses, browser types, and activity logs, to improve your experience on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our physiotherapy services.
To communicate with you regarding appointments, reminders, and other necessary information related to our services.
To respond to inquiries and customer support requests.
To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Healthcare Providers: When required, to share your medical information for ongoing care or referrals.
Service Providers: Third-party companies who help us with website management, email services, and appointment scheduling may have access to your data. These third parties are required to protect your information and use it only for specific services we request.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to certain conditions.
6. Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyze site traffic and personalize content. You can choose to disable cookies through your browser settings, but this may impact some functionalities of our website.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. When changes are made, we will post the updated policy on our website and revise the "Effective Date" above.